Satisfaction Guarantee

Refund Policy

Our commitment to your satisfaction and transparency in our global service delivery.

Last Updated: January 25, 2026

01 Money-Back Guarantee

AquaLeo Digital offers a 30-day money-back guarantee on select strategic services. If you are not satisfied with the initial phase of our global execution, you may request evaluation for a refund within 30 days of the activation date.

02 Eligibility Framework

Eligible

  • Trademark search (pre-execution)
  • Formation drafts (pre-filing)
  • Initial digital solution deposits
  • Strategy consultation credits

Non-Eligible

  • Government and regulatory filing fees
  • Completed IP searches and reports
  • Finalized corporate registrations
  • Completed omnichannel developments

03 Refund Protocol

To initiate a refund assessment, follow these procedural steps:

1.

Transmit a detailed request to info@aqualeodigital.com including your transaction ID.

2.

Our compliance team will review the status of government filings and work completed within 3-5 operational days.

3.

If approved, funds are returned to the original payment source within 7-10 operational days.

04 Finality of Third-Party Fees

Government and regulatory filing fees are non-refundable under any circumstances as these assets are paid directly to external authorities (e.g., USPTO, Companies House) and cannot be recovered by AquaLeo Digital once processed.

Our Commitment

We stand behind the quality of our global business architectures. If you have any concerns about our service delivery, we are here to ensure a resolution that supports your long-term success.